Enter a More Specific Name or ID

If your search retrieved too many users, you'll need to be more specific about the individual you are looking for. You might try:

  • Removing truncation (!) or wildcard (*) characters from your search.
  • Making your truncation or wildcard searches more specific. For example, if you entered b! to find a user with a last name of Barker or Barkman, try expanding your entry to bark!.
  • Entering more information. For example, if you only entered a last name, enter all or part of a first name as well.

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