Updating Your Sign-in Profile

Use the Sign-in Profile page to update your ID, password, and security information. Click the User ID drop-down menu located on the right side of the Global Navigation bar and select Sign-in Profile from the menu to access this page.

Note: You can also access this page at the sign-in page from the Help drop-down menu. Select the Update my sign-in profile option.

The following options are available on the Sign-in page:

Option

Description

History

Select this link to see the history of all of the times someone has signed into this account. You can view the Sign-in Date and IP address .

ID This is your current ID.
Change ID Select this to change your ID.
Change password Select this to change your password.
First Name Enter your first name in the box.
Last Name

Enter your last name in the box.
Security question If you forget your password and need to create a new one, you are asked for a security question. Select a question from the drop-down list.
Answer Enter your answer to the selected security question. When you are asked for the answer you need to enter it exactly as you type it here (using the same case and punctuation), so be sure that you can remember how you enter it.
Email address

Enter your email address here.

Note: We need your email address so we can contact you to confirm any password updates or communicate with you if you forget your password. We won't use your email address for any other purpose.

Confirm your email address

Re-enter your email address.

Mobile number

Enter a mobile number if you want to be contacted for security reasons. This is optional.

Note: Any phone numbers you provide will only be used in connection with account security. If you do not provide a telephone number, security notices will be sent to your email address.

Language Preference

Select your preferred language from the drop-down menu.

Display Preference

Select your preferred displayed language preference from the drop-down menu.

TimeZone

Select your time zone from the drop-down menu.

Preference Manager

Select this link to go to our website Preference Manager to select which emails you want to subscribe to, if any.

Save / Close Buttons

Select the Save button to save any changes you have made. Select the Close button to exit without saving.