Forgotten Your Password? Page

Below are a few things to consider when using this page:

  • If you have forgotten your password, complete Step 1 and Step 2 as described below and click on Submit. An email will be sent to the email address previously provided.
  • If you have forgotten your ID or for any other questions, please contact Customer Service on +44 (0) 330 161 1234.

Step 1. Enter your ID

ValueDescription
IDEnter your LexisNexis ID.
SubmitClick on this button to go to Step 2.
CancelClick on this button to return to the previous page.

Step 2. Enter the Security Information you previously provided

Enter the same information you previously provided when you registered as a user.

ValueDescription
Security QuestionSelect the same security question you previously selected.
Security AnswerEnter the answer you previously provided to the above question.
SubmitClick on this button to receive an e-mail with a link to your Password.
CancelClick on this button to return to the previous page.

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