What's New - April 20, 2017
With this release, we are pleased to include the following updates:
Following is a description of each enhancement.
Home Page Customization
Provided on the home page is a new drop-down list that allows you to select and add the following pods to the home page:
- Single Alert Results pod
- Alert pod
- Saved Searches pod
Each of these capabilities provides quick access to alerts or saved searches without having to navigate further into the system. With these pods positioned directly on the home page, you can easily edit and delete them.
Following is a description of each option.
- Single Alert Results
With this option, the following screen allows you to select an alert to display.
After you select an alert, a new pod with the latest alert results appears on your home page. You can repeat this process as many times as needed to add multiple pods with alert results.
- Alerts or Saved Searches
With this option, you can select alerts or saved searches and group them together in a pod.
Using this screen, you simply assign a pod name, select alerts or saved searches (max of 8), and click on the arrow to move them from the left box to the box on the right. After you click the Add pod button, the new pod appears on the home page.
You can then continue adding multiple pods with alerts or saved searches.
Helpdesk Number Quick Reference
After you sign in to the system and select a search form, the icon provides you the number to your help desk. Just click on it and the number displays to the right. For example:
After you sign in to the system and select a search form, you have access to a live chat facility to help you with any issues you might experience during your online session.
To chat with a customer representative:
- Click on the icon to launch the chat process. A pop-up form displays.
- Complete the form with your name, email address, company name, question, and department.
- Click on the Start Chat button and follow the instructions from that point.