Screen Resolution | Supported Browsers and Operating Systems

Supported Operating Systems

  • Microsoft® Windows® 7
  • Microsoft® Windows® 8.1
  • Microsoft® Windows® 10
  • Mac OS® X

Supported Browsers

  • Internet Explorer® 8.x, 9.x, 10.x, 11.x, Edge
  • Chrome (latest version)
  • Firefox® (latest version)
  • Safari™ 7.x, 8.x

RAM

4 GB or more recommended

Tip: If you generally run multiple applications or browser windows simultaneously, this will affect memory and overall performance so higher RAM is recommended.

LAN Connection

A TCP/IP connection of suitable speed with Internet access

Note: LAN firewalls, proxy servers, and network administration software including virus scanners, other traffic on the network, etc., may impact performance.

Screen Resolution

  • 1024 x 768 optimal screen resolution

Microsoft IE 8 Troubleshooting Tips

Super Admins or Admins may experience an issue after signing in to My Lexis and will not be able to perform any functions when using Microsoft IE 8. If they try to edit their profile or click on another tab, they will receive a JavaScript error, and the cursor icon (hour glass or default blue circle) will appear as if waiting on an action or response.

For Microsoft® Internet Explorer® 8.x users, follow these steps to correct this issue:

  1. In Internet Explorer, navigate to Tools > Internet Options > Advanced tab.
  2. In the list of Settings, scroll down to the Security section.
  3. Select Enable native XMLHTTP support.
  4. Click Apply.
  5. Click OK.

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